Responsible Gaming
at fg65
At fg65, we believe entertainment should never come at the cost of your wellbeing. Our responsible gaming programme gives every player in Bangladesh the tools, information, and support needed to stay in control — and to seek help if gambling ever stops being fun.
Six Pillars of Player Protection
fg65 takes responsible gaming seriously. These six commitments underpin everything we do to keep players safe, informed, and in control on our platform.
Strict 21+ Age Policy
fg65 is an adults-only platform. Every new player must confirm they are aged 21 or older during registration. Our KYC verification process requires government-issued photo identification to confirm date of birth before full account access is granted. Any account found to belong to a person under 21 is closed immediately and all funds returned.
Deposit Limits
Players can set daily, weekly, or monthly deposit limits on their fg65 account at any time. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period before the new higher amount applies, giving you time to reflect before committing to a larger budget.
Session Time-Out
You can activate a temporary time-out from your fg65 account for periods of 24 hours, 7 days, or 30 days. During a time-out, your account is suspended and you will not be able to log in, place bets, or make deposits. This feature is designed to give you a structured break when you feel you need one.
Self-Exclusion
For players who feel their gambling has become a serious concern, fg65 offers a self-exclusion option that can lock your account for a minimum of 6 months or permanently. Self-exclusion is irreversible for the chosen duration. During self-exclusion, fg65 will also suppress all marketing communications sent to your registered contact details.
Reality Checks
fg65 can send periodic reality-check notifications to your registered email address or display in-session reminders showing how long you have been playing and how much you have wagered in the current session. These prompts are designed to keep you aware of your activity so you can make informed decisions about whether to continue playing.
24/7 Support Access
If you are concerned about your gambling or that of someone you know, the fg65 support team is available around the clock, every day of the year, including Eid, Victory Day, and all public holidays in Bangladesh. Contact us at [email protected] and our team will respond in English with confidential, non-judgmental guidance.
Take Control of Your Play
fg65 provides a suite of practical tools directly accessible through your account settings. These are not obstacles — they are features we are proud to offer because we believe every player deserves the ability to set their own boundaries without relying on willpower alone.
All responsible gaming tools on fg65 are completely free to activate. No request forms, no waiting periods for restrictions (only for limit increases), and no questions asked. You can contact the support team at any time to activate any of these features if you are unable to access your account settings.
fg65 encourages all players to use these tools proactively — not just when a problem has already developed. Setting a sensible deposit limit from the start is one of the most effective ways to ensure that your gaming on fg65 remains enjoyable and within your personal budget.
Deposit Limit
Set a maximum amount you can deposit per day, week, or month. Limits apply across all payment methods including bKash, Nagad, Rocket, and Upay.
Instant activationTime-Out
Take a structured break of 24 hours, 7 days, or 30 days. Your account is suspended for the full duration — no exceptions, no early reinstatement.
Free to useSelf-Exclusion
Permanently or long-term lock your fg65 account. Choose from 6 months, 1 year, 5 years, or a permanent ban. All marketing is suppressed during exclusion.
Free to useReality Check Alerts
Receive regular reminders showing your session duration and total wager amount. Choose alert frequency from every 30 minutes to every 2 hours.
Instant activationLoss Limit
Cap the amount you can lose per day, week, or month. Once the limit is reached, your account is automatically restricted from further wagers until the period resets.
Instant activationSession Time Limit
Set a maximum session length so that fg65 automatically logs you out after your chosen duration. Ideal for players who find it easy to lose track of time when playing.
Free to useRecognising Problem Gambling
Problem gambling can affect anyone, regardless of income, background, or experience. Recognising the warning signs early makes it much easier to seek help and regain control before the situation becomes serious.
Important: If you recognise several of the warning signs listed below in yourself or someone you care about, we strongly encourage you to use the fg65 self-exclusion or time-out tools immediately and to contact support at [email protected] for confidential guidance. You do not have to face this alone.
Gambling with money set aside for essential expenses such as rent, food, utilities, or family obligations — treating the platform budget as flexible when it should be fixed.
Chasing losses by immediately depositing more funds after a losing session, with the goal of winning back what was lost rather than playing for entertainment.
Feeling restless, irritable, or anxious when you are not gambling, or when you attempt to reduce or stop your activity on fg65 or any other platform.
Spending increasing amounts of time and money on gambling to feel the same level of excitement — a pattern that resembles tolerance development seen in other behavioural issues.
Lying to family members, friends, or colleagues about the amount of time or money you spend gambling, or hiding transactions made via bKash, Nagad, or other payment methods.
Gambling continuing to feel like an escape from stress, anxiety, depression, or difficult personal circumstances rather than a form of leisure entertainment.
Neglecting personal responsibilities, work, study, or social relationships because of the time or mental energy devoted to gambling activity.
Borrowing money, selling personal belongings, or taking financial risks in order to fund continued gambling when your own budget has run out.
How to Gamble Responsibly
For the vast majority of fg65 players in Bangladesh, online betting and casino games are a source of entertainment — a way to enjoy cricket markets, test your luck on slots, or experience the thrill of live dealer tables during Eid celebrations or after a long day. Keeping it that way requires a small degree of awareness and discipline.
The guidelines below are not rules imposed by fg65, but practical recommendations based on widely recognised responsible gaming principles. Following them consistently will significantly reduce the likelihood of gambling ever becoming a negative influence in your life.
Before You Play
Decide in advance exactly how much money you are comfortable spending — an amount you could afford to lose without it affecting your daily life or financial commitments. Set this as your deposit or loss limit on fg65 before your session begins, not during it.
While You Play
Treat every session as a form of paid entertainment, not as a reliable source of income. The house edge means that over a long enough period, the platform will always produce a statistical advantage. Enjoy the experience for what it is, and stop when you reach your preset limit — regardless of whether you are winning or losing at that point.
After You Play
Take regular breaks between sessions. Avoid gambling immediately after experiencing a significant personal stressor such as a job loss, family conflict, or financial pressure. Gambling under emotional distress consistently leads to poor decision-making and higher losses. If a session has left you feeling frustrated or compelled to play again immediately, activate a 24-hour time-out before logging back in.
- Set a fixed entertainment budget before you start — treat it as the cost of the session.
- Use the fg65 deposit limit tool to enforce your budget automatically at the account level.
- Never gamble with money earmarked for rent, food, bills, or family expenses.
- Take breaks at least once every hour during a gaming session.
- Stop playing when you reach your preset loss limit — even if you feel a win is coming.
- Do not chase losses. Accept that losing sessions are a normal part of gambling.
- Avoid gambling when you are tired, stressed, upset, or under the influence of alcohol.
- Balance gambling with other social activities, hobbies, and time with family and friends.
- If you find yourself playing only to recover losses, activate a time-out immediately.
- Talk to someone you trust if gambling is causing you stress, guilt, or financial worry.
- Review your account transaction history regularly so you have a clear picture of your spending.
- Remember: gambling should be fun. If it stops being fun, it is time to stop.
Underage Gambling: If you are a parent or guardian, please ensure that minors in your household cannot access your fg65 account or your payment methods. Store login credentials securely and log out after every session. fg65 operates a strict 21+ policy — any account identified as belonging to a person under 21 will be permanently closed.
Support Is Available 24/7
You do not have to manage a gambling concern alone. fg65 offers direct support, and our team will always treat your enquiry with complete confidentiality and without judgement.
Email Support
Write to the fg65 responsible gaming team at any time. Our team responds in English and will acknowledge your message within 72 hours. Email: [email protected]. Please mention "Responsible Gaming" in your subject line so your message is routed to the right team immediately.
Activate Self-Exclusion
If you need to stop playing on fg65 right now, contact support at [email protected] and request immediate self-exclusion. Your account will be locked within one business hour of your request being received. Self-exclusion is available for durations from 6 months to permanent closure. No reasons required.
Concerned About Someone Else?
If you are worried about a family member or friend who may be gambling irresponsibly, please reach out to the fg65 support team for guidance. We can provide information on how to approach the conversation with care, and can discuss account-level options if the account holder provides consent.
fg65 provides responsible gaming tools and support to help players manage their gambling activity on our platform. However, if gambling has developed into a serious personal or clinical concern, we strongly encourage you to seek professional assistance from a qualified counsellor, psychologist, or support organisation. Dedicated gambling support services can be found through hospitals, community health centres, and mental health organisations across Bangladesh, including those in Dhaka, Chittagong, Sylhet, and Khulna. Reaching out for professional help is a sign of strength, and it is the most effective step you can take when gambling begins to affect your mental health, relationships, or finances in a significant way.
fg65 promotes gambling as entertainment, not as a financial strategy. Always play within your means.
Ready to Play Responsibly?
Enjoy cricket betting, slots, and live casino games on fg65 — with full access to responsible gaming tools, 24/7 English support, and a platform built around player safety.
For players aged 21 and above only. Please gamble responsibly. If gambling is affecting your life, contact [email protected].